Shipping policy

At Merriva™, we are committed to delivering your orders quickly, safely, and transparently. We are pleased to offer Free Shipping on all orders. Please review our shipping policy below for full details on our delivery timelines and procedures.

1. Order Processing Time

Order Cut-off Time: 5:00 PM (EST), Monday to Friday.
Processing & Handling: Orders are typically processed and prepared for dispatch within 1 to 3 business days (excluding weekends and public holidays).
Once your package has been shipped, you will automatically receive a confirmation email containing your tracking number.

2. Shipping Destinations, Timelines & Costs

We proudly provide 100% Free Standard Shipping for all destinations with no minimum purchase required.

Destination	Shipping Method	Delivery Time	Shipping Cost
United States (Domestic)	Standard Tracked Shipping	5 – 7 Business Days	FREE
Rest of the World (International)	International Tracked Shipping	7 – 21 Business Days	FREE

Note: Delivery times are estimated and begin from the date of dispatch, not the date of order placement.

3. Order Tracking

Once your order is on its way, you will receive a tracking link via email.
Please allow 24 to 48 hours for the shipping carrier to update the tracking status in their system.
You can follow the real-time progress of your delivery using the link provided in your shipping confirmation email.

4. Customs, Duties & Taxes (International Orders)

For international orders outside the United States, customs duties, taxes, or import fees may occasionally be assessed by your local customs authorities.
Any applicable customs fees or import duties are the sole responsibility of the customer. Merriva™ is not liable for delays caused by local customs clearance procedures.

5. Address Changes & Order Cancellations

If you need to modify your shipping address or cancel an order, please contact us within 12 hours of placing your order.
Once an order has entered fulfillment or has been dispatched, we cannot modify the address or cancel the shipment.